Shipping policy

United States Shipping

Standard shipping is free for all U.S. orders, with no minimum purchase required. After shipment, delivery typically takes approximately 3–5 days. Delivery times are estimates, not guarantees.

Order Processing

We aim to ship confirmed orders within 3 working days, subject to stock availability. If an item is unavailable, we will contact you by email with the expected shipping date.

Customer Support

Customer service hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time.
Email: info@nutrield.com
Phone: +1 (909) 595-1588

Shipping Addresses and Delivery

Shipments are sent by courier. Please provide a deliverable street address and telephone number. We do not accept P.O. boxes.

If we enter your address incorrectly, we will reship your order free of charge. If you provide an incorrect address, additional shipping fees are your responsibility.

Orders returned because of an incorrect address, refusal by the recipient, failed delivery attempts, a P.O. box, or other delivery problems are considered undeliverable. We will notify you by email. Refunds for undeliverable orders may have shipping charges and a handling charge of up to 15% of the order value deducted. We cannot reship undeliverable orders, but you may place a new order.

Orders Already Shipped

Once an order has shipped, it cannot be canceled. We can offer a one-time free product replacement; contact customer support for assistance.

International Shipping

We ship to many international destinations. Availability and shipping charges are shown at checkout. The free standard shipping offer above applies to U.S. orders.

International delivery can be affected by customs inspections, holidays, and other delays. Some customs inspections may take several weeks. We cannot guarantee delivery dates.

For return eligibility and instructions, please review our Refund Policy.